Risk Alerts!
PHISHING NOTICE

Belvoir Federal would like to assure you that Belvoir Federal Credit Union does not ask for personal information (Social Security Number, PIN, ATM or CheckCard numbers) online. We also have no online way to re-activate BOB using your CheckCard information if your account has been locked.

In addition, we’d like to remind you that although we have recently changed our name from “Fort Belvoir Federal Credit Union to “Belvoir Federal Credit Union” and website to www.BelvoirCrediUnion.org our Belvoir Online Banking BOB did not changed it remains the same: https://bob.ftbfcu.net/cgi-bin/mcw000.cgi?MCWSTART

If you have responded to a similar email/phone call and provided any confidential account information, please notify us immediately. We will help you determine the best way to protect your information and the funds in your account.

Please note that our main phone numbers are: 

 Local

703.730.1800

 Metro Washington, DC

703.551.0001

 Toll-Free
 (outside 703 and 202 area codes)
1.888.50.FBFCU
(1.888.50.32328)
 24-hour Visa® Credit Card Account Information
1.800.299.9842
 24-hour Visa® Credit Card Lost/Stolen
1.866.604.0381
 24-hour Visa® Debit Card Lost/Stolen/Activation
1.800.543.5073


Risk Alert - Phishing, Smishing, and Vishing: What’s the Difference?


Recent Vishing Scam - 7/28/08

There have been several reports of a new phone scam directed to our members. The scammers are spoofing the caller ID to make it look like the calls are legitimate. They are being told that their accounts have been frozen and in order to reactivate their account they must call an 877 phone number.

Belvoir Federal Credit Union does not have an automated message asking you to contact us to re-activate your account.

 The only automated message you may receive from us would be in response to our fraud monitoring system. If you EVER have concerns about a phone call you receive from Belvoir Federal, please contact us at the contact numbers listed on our website.

As a reminder, we NEVER ask for personal information (Social Security Number, PIN, ATM or CheckCard numbers) online.

If you have responded to a similar telephone call and provided any confidential account information, please notify us immediately. We will help you determine the best way to protect your information and the funds in your account.

If you are ever concerned about a phone call, e-mail, or other notification from us, please feel free to contact us through regular means – 703.730.1800, contactcenter@belvoirfcu.org, or visit your local branch.

For more information on phishing or other topics about using the Internet, please visit the Federal Trade Commission's website.
http://www.ftc.gov/bcp/edu/multimedia/ecards/cybersecurity/phishing/index.html


Scam - 5/28/2008

From: Belvoir Federal Credit Union [mailto:notice@belvoirfcu.org]
Sent: Wed 5/28/2008 1:35 PM
Subject: Notification FTBFCU
Dear Customer ,

All Belvoir Federal Credit Union accounts were recently update with a new security enhancement.
For your security, we have temporary suspended your account.
To activate your account please call urgent at 503-339-0042
Please note 503-339-0042

Toll Free: 1-503-339-0042


©2008 Belvoir Federal Credit Union. All rights reserved.
 

FRAUD ALERT: Text Message Scam

Belvoir Federal would like our Members to be aware of a scam that involves unsolicited text messages sent to cell phones. The message urges you to call the provided number for information about your account. Belvoir Federal would like to assure our members that we do not ask for personal information via text messages. If you have responded to a text message in regards to your Belvoir Federal account, please contact us at 703.730.1800.


-----Original Message-----

From: Belvoir Federal Credit Union [mailto:account@ftbfcu.org]

Sent: Tuesday, February 19, 2008 10:52 AM

Subject: Consumer Alert: New Anti-theft System.

 

 --------------------------------------------------------------

 Consumer Alert: Increase in Fraudulent e-mails

 --------------------------------------------------------------

 

 

Belvoir Federal Credit Union has confirmed that a small number of people were recently phished. "Phishing" is when a criminal replicates a legitimate web site to deceive individuals into providing personal financial, or other confidential information.

 

An unknown number of people recently received an email that appeared to be sent from Belvoir Federal Credit Union. We currently working to shut down the phishing site, and determining the extent to which our clients may have been affected.

 

Due to this attempts we have had to temporary suspend any future uthorizations being conducted with your Credit Card. Please call us immediately at 1-970-368-4552  We will review the activity on your account with you and upon verification, we will remove any restrictions placed on your account. Please disregard this notice if you already re-activate your card.

 

Belvoir Federal Credit Union cares about you and we want to ensure the

highest level of protection  for you.

 

Sincerely,

Belvoir Federal Credit Union Fraud Department  You can contact us by phone, U.S. mail, or email. We look forward to hearing from you.

 

By phone:

1-970-368-4552

Or contact Customer Care at 1-970-368-4552

 

By U.S. mail:

Belvoir Federal Credit Union

14040 Central Loop

Woodbridge, VA 22193

 

If you do not have an account with us, please ignore this message as it has reached your email address by mistake. We are sorry for any inconvenience this may caused.


Dear Customer,
 
 Fort Belvoir FCU temporarily suspended your account.
 Reason: Billing failure.
 We require you to complete an account update so we can unlock your account.
 
 To start the update process click here <http://www4.inb21.com/ftbfcu.net/cgi- bin/mcw000.htm> .
 
 Once you have completed the update, we will send you an email notifying
 that your account is available again. After that you can access your account at
 any time.
 
 The information provided will be treated in confidence and stored in our secure database.
 If you fail to provide information about your account you'll discover that your
 account has been automatically deleted from Fort Belvoir FCU database.
 
 Copyright © Fort Belvoir FCU, All Rights Reserved

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