Security Center

Protecting Yourself with Technology

Please review the below information to learn how you can protect yourself and your belongings.

Protecting Your Accounts Protecting Your Identity Protecting Your Devices
Belvoir Federal uses the latest fraud detection processes and security systems, however, we are most effective in fighting fraud when we work with you. We recommend you monitor your account activity on a regular basis and take advantage of all the tools available to mitigate risks when checking your account on your desktop, smartphone, or tablet.

Protect Your Accounts by: Changing your passwords regularly, Set different passwords for each account, Review and respond to alerts from Belvoir Federal regarding suspicious financial activity, Be aware of online threats, and Enable an enhanced logon method to strengthen your security.
Identity theft occurs when someone uses your information to commit fraudulent acts. Common Signs of identity theft include: Failing to receive bills or other mail, Receiving suspicious charges on your accounts, Receiving credit cards that you did not apply for, Being denied credit unexpectedly, Getting information about services you did not buy, or IRS notifying you that more than one tax return was filed in your name.

What can you do? Secure your Devices, Secure your Personal Information, Review and respond alerts from Belvoir Federal regarding suspicious activity, and Review your credit report frequently. In the event your identity is stolen, contact our member services department at 703.730.1800.
Phones being stolen every day due to the enhanced technology tied to phones. So, help protect yourself with passcodes, remote wipe, and anti-virus software available to keep your phone and data safe.

If your mobile device is lost or stolen: Take action quickly, Contact your service provider to prevent any possible service charges, Contact Belvoir Federal and any other financial institutions to alert them to the loss of your phone, Change account names and passwords that may have been stored on your mobile device, Log into cloud services to disable remote access and alerts for any mobile apps you have linked to your missing phone, and File a police report, if necessary.

Message from Belvoir Federal

Remember when protecting yourself against technology viruses, you should have a virus scanner on your PC, keep virus definitions up to date, keep up with the security notices from Microsoft, install Spyware programs on your PC, do not use any free hotspots on your mobile device to log in you financial accounts, and ensure you have a complex password that uses special characters, numbers, and alphas.

For recent information related to frauds or scams, please click here.


We’re here to help you!

Please review the below information and see if this information helps you with a current issue you may be having.

Suspicious Emails Suspicious Call Deploying Soon
Cybercriminals may try to extort information from you with fraudulent email, text messages, or fake Web sites. If you receive a suspicious email stating it is from Belvoir Federal, do not click on any links in the email. Simply, give us a call to confirm the email was sent by us.

If you provided any personal information, call our member service representatives by calling 703.730.1800 and forward the suspicious email to contactcenter@belvoirfcu.org.
Criminals may call you on the telephone claiming to be from Belvoir Federal and they may try to obtain information about your accounts or security credentials.

If you receive a suspicious call from someone claiming to be from Belvoir Federal, hang up. If you provided personal information to the suspicious caller, call our member service representatives at 703.730.1800.
Belvoir Federal is here to help make sure your accounts are safe and secure, especially during your deployment.

Before your deployment, be sure to:

* Notify Belvoir Federal of your deployment by calling 703.730.1800
* Download Belvoir Federal’s Mobile App
* Use Online Banking to secure your communication with Belvoir Federal while deployed.
Losing Your Phone Computer Hacking Social Media Hacking
Phones being stolen are increasing every day due to the enhanced technology tied to phones these days. So, help protect yourself with passcodes, remote wipe, and anti-virus software available to keep your phone and data safe. The best defense is to protect your phone before it’s too late.

If your mobile device is lost or stolen: Take action quickly, Contact your service provider to prevent any possible service charges, Contact Belvoir Federal and any other financial institutions to alert them to the loss of your phone, Change account names and passwords that may have been stored on your mobile device, Log into cloud services to disable remote access and alerts for any mobile apps you have linked to your missing phone, and File a police report, if necessary.

When you replace your mobile device, you should: Keep it updated, Use security features, Beware of malicious applications, Avoid links from unknown sources, Use trusted networks, Turn off unnecessary services, Encrypt your data, and Install anti-virus software.
If your computer is slow to respond, display frequent alerts, has strange pop-ups, or believe someone has hacked your account, your computer may be infected with malware.

Helpful hints for removing malware: Backup your data to an external storage device, Install security patches for your operating system, Clean your PC with anti-virus software, Update your existing anti-virus program, and Scan your storage devices and remove any detected malware. If the problems persist, seek a trusted technician for diagnosis and repair your computer.

Helpful hints after clearing malware: Change your passwords regularly and set different passwords for each account, Protect yourself from phishing, Keep tabs on your credit report, Review alerts from Belvoir Federal notifying you when changes are made to your account.
Stay safe from social media hacking. When you install a new app, be aware of the permissions you are granting. These permissions may allow access to your account and personal information even when you are not logged in to an app. When launching videos, you may receive a notification that a new or updated “codec” is required. This could be an attempt to infect your computer with a virus. Anti-virus software installed on your computer or mobile device should protect you from this attack.

Should your social media account has been compromised, make sure you report it so they can begin to repair the situation.

Protect yourself from identity theft by: not posting something in haste, do not post personal information, do not post travel plans, be careful with posting photos, do not click on unusual links sent through a social media, beware of requests whose accounts you have not verified, be cautious of scams asking for money.

Message from Belvoir Federal

Remember when protecting yourself against technology viruses, you should have a virus scanner on your PC, keep virus definitions up to date, keep up with the security notices from Microsoft, install Spyware programs on your PC, do not use any free hotspots on your mobile device to log in you financial accounts, and ensure you have a complex password that uses special characters, numbers, and alphas.

For recent information related to frauds or scams, please click here.


Credit Cards Debit Cards Identity Theft Suspicious Email, Text, or Phone Call
* Report a lost or stolen credit card by calling 1.888.4ATIRA1 (428.4721)

* Report unrecognized credit card transactions

* To speak with a representative, call 888.428.4721 (ATIRA Customer Support)
* Report a lost or stolen debit card by calling 800.234.5354

* Report unrecognized transactions on your debit card by calling 703.730.1800
* Report identity theft by calling 703.730.1800 * If you have received a suspicious email, text, phone call related to your accounts at Belvoir Federal Credit Union, immediately send the information to contactcenter@belvoirfcu.org.

Message from Belvoir Federal

Remember when protecting yourself against technology viruses, you should have a virus scanner on your PC, keep virus definitions up to date, keep up with the security notices from Microsoft, install Spyware programs on your PC, do not use any free hotspots on your mobile device to log in you financial accounts, and ensure you have a complex password that uses special characters, numbers, and alphas.

For recent information related to frauds or scams, please click here.